Terms of Service
Welcome to The Violet Vixen!
BY COMPLETING A TRANSACTION ON THIS WEBSITE, YOU AGREE TO ABIDE BY THE FOLLOWING TERMS OF CONDITIONS AND SERVICE:
These terms and conditions outline the rules and regulations for the use of The Violet Vixen's Website.
The Violet Vixen is located at:
3005 S. Lamar Blvd. Unit D109-414, Austin, TX - 78704, USA
By accessing this website, you agree to accept these terms and conditions in full. Do not continue to use The Violet Vixen's website if you do not accept all of the terms and conditions stated on this page, and terms within that govern sales, returns, and exchanges.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:
“Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.
All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of United States. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
You must not:
Republish material from http://www.thevioletvixen.com Sell, rent or sub-license material from http://www.thevioletvixen.com Reproduce, duplicate or copy material from http://www.thevioletvixen.com
Redistribute content from The Violet Vixen (unless content is specifically made for redistribution).
Hyperlinking to our Content Linking to our Web site without prior written approval is prohibited.
Approved organizations and websites may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party's site.
If you are interested in linking to our website, you must notify us by sending an e-mail to firstname.lastname@example.org.
Please include your name, your organization or company name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.
Approved organizations may hyperlink to our Web site as follows:
By use of our corporate name; or By use of the uniform resource locator (Web address) being linked to; or By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party's site.
No use of The Violet Vixen’s logo or other artwork will be allowed for linking absent a trademark license agreement. Without prior approval and express written permission, you may not create frames around our Web pages or other techniques that alter in any way the visual presentation or appearance of our Web site.
Reservation of Rights We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.
Removal of links from our website
If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury resulting from negligence; limit or exclude our or your liability for fraud or fraudulent misrepresentation; limit any of our or your liabilities in any way that is not permitted under applicable law; or exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer:
(a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Sales, Returns, and Exchanges
By using our site, you agree to abide by our terms of sales and return/exchange when dealing with any issues relating to the fit, usage, or quality of products purchased through our site or 3rd party shippers. We are not liable loss of products by 3rd party shippers
Corset, Shoes and Clothing Return Policy:
Since ordering clothing can be intimidating, we want to you to breathe easy with our simple return policy. You can request a return by logging into your account requesting it. Once approved, all you have to do is mail the item back to us along with your name and order number, as long it complies with the guidelines below!! Items ordered from our clearance section are not eligible for return unless otherwise approved!
All items MUST be returned within 21 days of shipment. Please check our blog if you need help with sizing, or ask for help.
Steps to requesting a return: 1. Log into your store, then go to My Account. 2. Click Completed to see a list of all completed orders. 3. Find the order they wish to return, then click Return Item(s) next to View Order Details. 4. Fill out the following items on the return request. 5. Lastly, Click Submit Return Request. -Once approved, you just send it back along with your name and order numbe! Once received, you will be issued store credit for the amount of the items cost. You may then reorder the correct size, or anything else you wish!
BY USING OUR SITE, YOU AGREE TO ABIDE BY OUR RETURNS AND EXCHANGES POLICY:
- All returns must be received within 21 days of receiving order. - Only store credit is issued on returns / exchanges. Clearance section items may not be returned, as they are heavily discounted manufacturing samples. - Only store credit is issued on returns / exchanges. - Defective or damaged products will be replaced free of charge, providing you submit a request and some basic info. - Corsets or any clothing must be returned clean and unworn. - Any item returned with smells, staining, or any kind of damage are not eligible for return and store credit. Due to health and safety laws, we cannot accept returns on any panties, hosiery, or other intimate items. - Please email us about your return to let us know its coming and include your full name, address and order number. Your return will still be accepted without an email, as long as it complies with the above. - Mail your return via USPS to the address listed below and please get a tracking number so you know when we receive it. Unfortunately, we cannot refund corsets that the mail service loses or damages. - Returns are processed within 5-7 business days of return package receipt. - Your original order amount will be issued as store credit, minus shipping, and a new order will need to be placed for your new size or entirely different item as you like. - Please be aware there might be a price change in your item since it was originally ordered or if on sale when purchased and you will be responsible for any price difference. - Cancellations are not available after 24 hours have passed since an order was placed. - Returns due to color variation are not allowed or accepted - we can not control color perceptions or variations due to an individual's eye, viewing screen, natural variation in dyes used for material used, etc. Avoid returns in advance by taking advantage of our blog article on how to size your corset correctly. Additionally, you can always try our free corset consultations.
Lingerie and Intimates Return Policy:
Due to health and safety issues try on all lingerie or intimates over undergarments. All lingerie and intimates must be returned with all tags still attached in new condition. Any evidence of wear, staining, smell, etc will result in your return for store credit being rejected.
Returns and Manufacturing Samples:
Because they are already heavily discounted, manufacturing samples and returns are currently non-returnable. Please make sure you have the right size first. Please send returns to:
The Violet Vixen Returns Department 3005 S. Lamar Blvd. Unit D109-414 Austin, TX 78704